Frequently Asked Questions

We want you to have the easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, returns, and more.

How can I place an order?

To place an order, simply browse our products, select the titles you wish to purchase, and add them to your cart. Once you are ready to checkout, just click on the checkout button where you will enter your payment information and finalize your order.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal. You can check more at the Payment methods page.

When will I receive my order?

Once your order is received, you will receive an email confirmation, and our delivery system will immediately send out your digital order. If you do not receive an order confirmation, please contact us by form or email.

How do I know my order was received?

You will receive your order confirmation by email immediately after your order is placed. If you did not receive your order confirmation, you may contact us to check on the status of your order. Please contact us at support@trenddealsvault.com.

Can I cancel my order?

Once your order has been received, your digital files will be available to you within minutes. Due to the nature of our delivery system, we are unable to cancel orders that have been fulfilled. However, we can work with you to remedy a solution. Please contact us from our contact page, or by email at support@trenddealsvault.com.

Do you offer a return policy?

Although we are unable to accept returns, we do offer a quality satisfaction guarantee. Contact us if you are not satisfied with your order, and we can work with you to remedy a solution.

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